A deep knowledge in both the industry and customer management is one of our key differentiators. This includes not only keeping abreast of the latest industry trends and regulations, but also the shared experience of managing issues across our diverse portfolio. Our knowledge is recognised in the industry and with them, been invited by various governmental agencies in the writing of legislation, standards and providing feedback for better strata living. We are also actively engaged with the industry bodies.
As author of the book, “A Practical Guide to Strata Management in Singapore” our managing director Teo Poh Siang is considered an expert in his field and a solid sounding board for his staff.
This knowledge is codified into a Standard Operating Procedure (SOP) which forms part of the flow processes in managing property.